Course Fee
RM 1, 800 (inclusive SST) per participant
Introduction
This is a comprehensive program for the Small and Medium Enterprises (SME) to understand the systematic approach of managing workplace misconduct and handling the entire disciplinary process.
Participants will be guided through the stages of identifying the category of misconduct, the investigation & evidence gathering process, the practical letters on show cause, suspension, warning, demotion, dismissal etc. as well as the stages of conducting the Domestic Inquiry (DI) including the role of Investigating officer, Presenting Officer, Chairman & Panel during the DI.
Objective
Participants will learn to:
•Identify minor and major misconduct
•Understand the stages & process of managing disciplinary action
•Analyse and prepare the letters in the disciplinary process
•Apply the roles of the Domestic Inquiry
•Conduct a professional and systematic disciplinary procedure & domestic inquiry
Day 1
Module 1
•Common examples of employment misconduct
•Employment Misconduct, Condonation & Rules of Natural Justice
Module 2
•Disciplinary Process
-Conducting proper investigations
-Gathering of evidence
•Due Inquiry & Guidelines for Conducting a Domestic Inquiry (DI)
Module 3
•Section 20 IRA 1967 (employee’s statutory right)
•Duty of Industrial Court
•Drafting of Charges
•Principles/Best Practice in conducting a DI.
Day 2
Module 4
•Disciplinary Process & DI Procedures
•Drafting of Show Cause Letter
-For AWOL
-For Gross Insubordination
-for Alteration of medical leave
-for Submitting a false entertainment claim
Module 5
•Role of an Investigating Officer (IO)
•Presenting Officer (PO)
•Principles in the conducting fair Domestic Inquiry
•Role of Chairman & Panel members
Module 6
•Employee Actions after dismissal
•Hefty costs for companies in cases of wrongful dismissals