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Training Directory 2024
 
MEF ACADEMY
3A06-3A07, Block A,
Phileo Damansara II,
No. 15 Jalan 16/11, Seksyen 16,
46350 Petaling Jaya,
Selangor Darul Ehsan,
Malaysia

Tel: 603-7498 7200

 
 
Human Resource Management & Development
Workplace Communication & Conflict Resolution Skills
 
Objectives

1. Enhancing communication skills
The workshop focuses on improving participants’ verbal and non-verbal communication skills, such as active listening, effective speaking and body language.
 
2. Developing assertiveness
Participants learn to express their thoughts, feelings and needs in a clear and confident manner without being aggressive or passive.
 
3. Practicing communication in real-life situations
The workshop provides opportunities for participants to practice their communication and confidence skills in realistic scenario, such as roleplaying exercises.

 
Topics Covered

​Module 1: Work, Career, and Self
Module 2: Ethics and Professionalism
Module 3: Teamwork: Choice or Compulsion?
Module 4: Negotiation and Conflict Management
Module 5: Strategies for Managing Work Stress
 
*For more information, please click and refer to the brochure.

 
Target Audience

​• Junior Executives,
• Probationary Employees,
• Supervisors,
• Support Staff

 
Methodology
 
Scheme SBL Fee
Duration 14 Hours Members Less