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Training Directory 2024
 
MEF ACADEMY
3A06-3A07, Block A,
Phileo Damansara II,
No. 15 Jalan 16/11, Seksyen 16,
46350 Petaling Jaya,
Selangor Darul Ehsan,
Malaysia

Tel: 603-7498 7200

 
 
Human Resource Management & Development
Emotional Intelligence in the Workplace
 
Objectives

​The objective of this training is to equip participants with the knowledge and skills to effectively manage their own emotions and understand the emotions of others in the workplace. Through a comprehensive exploration of the five components of Emotional Intelligence (self-awareness, self-regulation, motivation, empathy, and social skills), participants will learn to enhance their decision-making, improve workplace relationships, handle stress, and foster a positive, collaborative work environment. This training aims to create emotionally intelligent leaders and team members who can drive organizational success through better communication, trust, and conflict resolution.

 
Topics Covered

  1. Introduction to Emotional Intelligence (EQ)
  2. Understanding EQ and Self-Awareness
  3. Self-Regulation and Managing Emotions
  4. Motivation and Drive for Achievement
  5. Empathy and Understanding Others
  6. Social Skills and Managing Relationships
*For more information, please click and refer to the brochure.
 
Target Audience

​Managers and team leaders seeking to improve their leadership skills. HR professionals interested in fostering a more emotionally intelligent workplace.
Employees at all levels who want to enhance their interpersonal and communication skills.
Anyone looking to manage workplace stress, improve relationships, and create a positive work environment.

 
Methodology

​Lecture,
Activity,
Discussion

 
Scheme SBL Fee RM 850
Duration 7 Hours Members Less