1st day - MANAGING MISCONDUCT
Employment relationship
Contract of service
Duties and responsibilities of employers and employees
Management prerogatives
Legal definition of misconduct
‘Non-criminal’ misconduct
‘Criminal’ misconduct
Source of misconduct
Standard of proof
Steps and procedures to be followed in dealing with misconducts
Importance of investigations/method of investigations
Case laws relating to misconducts
2nd Day - MANAGING LEAVE AND ABSENTEEISM
Scope of leave and absenteeism
Examples of unjustified absence
Late coming/loitering/leaving work early
Procedures relating to the taking of leave
Types of leave
Absence leading to breach of contract
Case laws
Absent control measures
Preventive measures
Recruitment
Awareness program
Health care program
Addiction at work place
Good attendance schemes
Responsibility for action
MANAGING EMPLOYEE PERFORMANCE
Why manage employee performance
Purpose of evaluation /appraisal
Who is a non-performer
Factors affecting performance
Handling a non-performer
Case laws relating non –performance of probationers/ confirmed employee/Employees holding senior positions
Pit falls to be avoided